Branch Service Principles

Branch Service Principles

  • We believe in the equality of individuals and that the whole person is important.
  • We believe in working in partnership.
  • We believe in open and honest communication.
  • We believe in trust and mutual respect.
  • We believe in empathy and acceptance.
  • We believe in recognizing and encouraging individual strengths and abilities.
  • We believe in being creative in meeting individual needs.
  • We believe in breaking down barriers and eliminating stigma.
  • What Can You Expect From Us:

  • To treat you with respect and dignity.
  • To provide you with an explanation of our policies on complaints and confidentiality.
  • To support your right to make informed decisions.
  • To assist you to have goals for our work together.
  • To work with you during appointments in a place suitable to our work together.
  • To regularly review the progress of our work together.
  • To demonstrate a commitment to work together.
  • To let you know in advance if an appointment must be rescheduled.
  • To respond to you in person or by telephone in a timely manner.
  • To be flexible in responding to your needs.
  • To involve family, friends and others, with your agreement, to support you.
  • What We Expect From You:

  • To respect the limits of personal contact outside of the workplace.
  • To provide required information.
  • To have goals for our work together.
  • To be able and ready to participate during appointments.
  • To refrain from substance use prior to and during appointments.
  • To demonstrate a commitment to our work together.
  • To let us know if you cannot keep an appointment. Failure to attend 3 appointments without 24 hours notice may result in discontinuation of service
  • CMHA Resource Library
    Please click below to browse our resource library..
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    Become a Volunteer
    If you are interested in volunteering with CMHA Huron-Perth Branch and being part of a Caring Community by helping others, please call 519-273-1391 or our toll free number 1-888-875-2944.
    Make a Donation
    Information and downloadable forms
    are available online if you would like to
    donate to the CMHA-Huron_Perth
    branch
    [ Click here to contribute ]

    E-mail: geninfo@cmha-hp.on.ca